Privacy Policy

Our Commitment to Privacy

MediaOptim is built with privacy as a core principle. Your files never leave your device. All compression and optimization happens 100% locally on your Mac using open-source tools like FFmpeg and Sharp.

Information We Collect

Information You Provide

• Account Information: If you purchase a Pro or Business license, we collect your email address and payment information (processed securely by our payment provider).
• Support Communications: If you contact us for support, we keep records of that correspondence.

Information We Do NOT Collect

• Your media files (photos, videos, audio)
• File names or metadata from your files
• Contents of your folders or file system
• Compression history or statistics (stored locally only)

Anonymous Usage Analytics

We may collect anonymous, aggregated usage data to improve the app, such as:

• App version and macOS version
• Feature usage counts (e.g., "video compression used")
• Crash reports (without personal data)

You can opt out of anonymous analytics in the app settings.

How We Use Information

• To provide and maintain the service
• To process your purchase and deliver your license
• To respond to your support requests
• To improve the app based on anonymous usage patterns
• To send important updates about the app (you can opt out)

Data Storage and Security

• All your media processing happens locally on your device
• Compression statistics are stored locally on your Mac only
• License information is stored securely and encrypted
• Payment processing is handled by trusted third-party providers (Stripe/Paddle)

Third-Party Services

We use the following third-party services:

• Payment Processing: Stripe or Paddle for secure payment handling
• Analytics (optional): Anonymous usage analytics to improve the app

These services have their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

• Access the personal information we have about you
• Request deletion of your personal information
• Opt out of analytics and marketing communications
• Export your data

To exercise these rights, contact us at privacy@mediaoptim.com

Children's Privacy

MediaOptim is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this privacy policy, please contact us at:

Email: privacy@mediaoptim.com